Salem State University

Assistant Director of Student Life Operations

Job Post Information* : Posted Date 2 weeks ago(2/6/2018 12:31 PM)
State Title
Assistant Director
Job Category
Department : Name
Residence Life
Pay Basis
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General Statement of Duties

The assistant director of student life operations is responsible for the professional and successful execution of events and operations that are held within the George Ellison Campus Center and other campus conference spaces.  Student Life Operations is responsible for the management of space within 4 buildings and a number of outdoor locations.  Responsibilities include the day to day event operations, supervision of student staff, policy enforcement, event coordination, room scheduling, facility management, and summer conferencing logistics.   This person will work closely with our campus partners and external affairs to provide the best support and service for events.    

Duties and Responsibilities

  1. Provide direction and supervision to the administrative assistant for room reservations, graduate assistant, and student employees
  2. Oversees the selection of the graduate assistant and student employees that are responsible for the set-ups, tech/av needs, and the management of the facilities for conferencing and events
  3. Trains and evaluates administrative assistant, graduate assistant, and student employee staff
  4. Develop a comprehensive student employee training program that will assist our staff to manage student life facilities without much supervision after hours
  5. Responsible for budget preparation, budget administration, and other matters related to the Campus Center and Residence Life Conference Areas. This also includes oversight of the student employee budget
  6. Determine a budget needed to manage the lifecycle of all furniture and equipment needed for all programming spaces and facilities  
  7. Assist in the planning of events in the Campus Center and other programming spaces. This includes the setup of necessary equipment needed for events
  8. Advise building users in technical/audiovisual aspects needed for events in our spaces
  9. Be knowledgeable in the event scheduling software, 25Live
  10. Conduct trainings for the campus community and campus service partners that assist in the reservation process and event service requests
  11. Serve as the liaison to Information Technology and Registrar’s office in future upgrades/expansion/maintaining of the event scheduling system
  12. Serve as the point of contact for external affairs for high level functions occurring within our programming spaces
  13. Assist in conducting events meetings with all campus partners to determine that all service needs are met for all events within these programming spaces. This includes university police, media services, and facilities
  14. Provide data and assessment on the utilization of all programming spaces to determine future needs of all spaces on campus
  15. Serve as the liaison for all Student Life departments that are room schedulers to assist them in successfully assigning and approving all event spaces
  16. Collaborates with the facilities department to ensure the maintenance and successful operation of the Ellison Campus Center and residence hall conference spaces
  17. Coordinate a lifecycle schedule for all furniture and equipment needs in all programming spaces
  18. Serve as the point of contact for our campus partners for all facility concerns within these programming spaces and is responsible for reporting these concerns to the appropriate department
  19. Provide leadership in determining trends within these facilities that can help update the services that we are providing the campus community
  20. Support the operational needs for orientation when using facilities and programming spaces managed by student life operations
  21. Is responsible for the routine repair and maintenance of equipment and some facility infrastructure and maintains inventories of all equipment within facilities
  22. Work closely with campus partners and external conference office to assist in the coordination of summer conference logistics. This includes booking event spaces, confirming housing needs, coordinate meal schedules that do not conflict with other campus priorities, and other logistics
  23. Facilitate a weekly meeting with the external conference office to plan appropriately for the conference needs and also the needs of the residence life department to plan accordingly to prepare for the fall housing demands
  24. Assist in the coordination of marketing summer conferencing to the community
  25. Hire and train summer student staff to assist within all programming spaces to serve as a point of contact for all events and conferences
  26. Provide support to the student involvement and activities office in supporting student organization events and assist this department with room reservations for these organizations when needed
  27. Provide oversight and direction to university policies that the student life operations department manages
  28. Assist in the coordination of major events and departmental programming as assigned
  29. Manage evening and weekend programs and events as assigned


Required Qualifications:

  • Bachelor's degree in student affairs or a related field
  • Two or more years of directly related experience in higher education facilities operations and management, preferably in a campus center, which may include experience at the graduate level. Other experience in student activities programming, new student orientation, or Greek Life accepted
  • One year of supervisory experience

Preferred Qualifications:

  • Master’s degree
  • Strong organizational skills, attention to detail, good communication skills, and an understanding of effective customer-orientated services are essential
  • Demonstrated ability to handle multiple projects and respond to unexpected needs that arise in program planning and implementation
  • Experience with an electronic room reservation system
  • Budget experience

Working Conditions:

Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities.


Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and interaction with computer equipment; occasional bending, reaching, lifting, pushing and pulling up to 5 pounds.


Willingness and ability to work evenings and weekends.


Special Instructions to Applicants:

Please apply online and attach resume and cover letter.


Employment is contingent upon a completed background and CORI check satisfactory to the university. Internal candidates are not subject to background check.  


EEO Statement:
Salem State University is an equal opportunity/affirmative action employer. Persons of color, women and persons with disabilities are strongly urged to apply.


Please Note: If there is no application deadline associated with a position, it may come down at any time. Once a posting is removed, additional applications will not be accepted.


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