Salem State University

Student Transition Coordinator

1 month ago(12/14/2017 3:40 PM)
State Title
Staff Associate
Job Category
Posting End Date
Student Life
Pay Basis

General Statement of Duties

The student transition coordinator is a key member of the student experience and transition cluster at Salem State University. The coordinator is responsible for the preparation of welcoming new students through orientation including but not limited to: coordination, scheduling, budget and execution. The coordinator will partner across the Salem State University community in the creation of one student orientation experience that engages the holistic approach of curricular and co-curricular opportunities for student success, persistence and completion by collaborating with key areas such as MapWorks, Academic Affairs and First Year Experience. The coordinator will support the development of a comprehensive coaching model for students utilizing a systematic approach to reach all students. 

Duties and Responsibilities

    1. Assist in the development, coordination, and implementation of new student orientation, family orientation and transfer student orientation
      1. Create a focus on students feeling a sense of belonging at Salem State University
      2. Conceptualize and convey the common experiences and feelings related to transition
      3. Make students aware of how to access tools and resources to navigate personal success
      4. students understanding of the “business of being a student”
      5. Ensure students leave an orientation process committed to being a part of the community
    2. Coordinate, select and train student orientation leaders and summer interns
    3. Assist with the development of a multi-layered communication and marketing strategy for target audiences including letters, texts, e-mails, social media posts, web presence, and all orientation materials
    4. Maintain and improve the registration system, ensuring accuracy regarding attendance to all orientation programming
    5. Assist with maintaining, editing, and supporting the on-line orientation programming offered to new students
    6. Partner with admissions office to transition students from accepted to matriculated
    7. Regularly utilize Mapworks (student retention technology) in support of student success from enrollment through graduation
    8. Coach students through various modes of communication
    9. Closely track student progress through collaboration, communication and analytics
    10. Assist in the development of systematic student interventions
    11. Manage multiple projects and respond to unexpected needs that arise in program planning and implementation
    12. Manage programmatic budget for orientation components
    13. Assist with researching, formatting, assessing, and preparing data for reports and other materials


Required Qualifications:

In addition to a bachelor's degree and 1-3 years of directly related higher education experience in new student programs, orientation, coaching, student or academic affairs administration, the successful candidate will demonstrate flexibility and adaptability; be a self-starter and self-motivator with a collaborative and diplomatic relationship style; exercise good judgment, promote respect and practice civility and inclusivity in the workplace; possess strong written, interpersonal, and time management skills and the ability to organize, prioritize and complete multiple tasks simultaneously with close attention to detail. 


Preferred Qualifications:

A master's degree in student affairs or a related field; working knowledge of student learning and developmental theory and practice; and proficiency using Microsoft Office, PeopleSoft, and Mapworks, website and social media management; previous experience utilizing databases for data analysis and report generation; group facilitation skills; and a commitment to working in a multi-racial, multi-ethnic environment with students of diverse backgrounds and learning styles.


Working Conditions:

Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities.


Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and interaction with computer equipment; occasional bending, reaching, lifting, pushing and pulling up to 5-10 pounds.


Candidate must be able and willing to work a flexible schedule, including nights and weekends as necessary.


Special Instructions to Applicants:

Please apply online and attach resume and cover letter.


Employment is contingent upon a completed background and CORI check satisfactory to the university. Internal candidates are not subject to background check.  


EEO Statement:

Salem State University is an equal opportunity/affirmative action employer. Persons of color, women and persons with disabilities are strongly urged to apply.


Please Note: If there is no application deadline associated with a position, it may come down at any time. Once a posting is removed, additional applications will not be accepted.


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