Salem State University

Area Coordinator of Residence Life

2 months ago
State Title
Staff Associate
Job Category
Residence Life
Pay Basis
Enter the Compensation Range for Applicants to View (Required for Administrator & Classified Positions)
$48000 annually

General Statement of Duties

The area coordinator will oversee all facets of the residence life program for their supervised areas. As a live-in member of the residence life professional staff, the area coordinator will serve as a front-line responder in campus emergency situations and will be required to work daytime, on call, and non-traditional hours including nights and weekends. Responsible for directly supervising, training, developing, and evaluating resident directors, assistant resident directors, resident assistants, academic mentors, desk receptionists, mail/office assistants and other staff. This is a 12 month live-in position with on-duty responsibilities in addition to weeknight and weekend commitments on a regular basis. The primary goal of this position is to establish a residential community that is conducive to the academic and personal development of students.  

Duties and Responsibilities


  1. Supervise, train, develop, and evaluate a staff of resident directors, graduate assistants, resident assistants, academic mentors, mail-room assistants, and office assistants
  2. Coordinate a 24-hour security desk including the supervision, training, and evaluation of desk receptionists
  3. Develop working relationships with the custodial and maintenance staff within the buildings
  4. Supervise summer conference assistant staff, and co-supervise ACUHO-I intern(s) during the summer months (May-August)


  1. Provide general management of residence halls
  2. Plan and coordinate personnel and other resources necessary for the opening and closing of the residence halls at the beginning and end of each semester, vacation period, and other breaks in the academic schedule
  3. Oversee room assignments and room changes in coordination with other residence life professionals and manage the collection of Room Condition Reports, and Residence Hall Occupancy Agreements
  4. Manage the distribution of room keys, key card access system, residence hall rules, mailbox guidelines, and other pertinent information
  5. Conduct ongoing health and safety inspections of student rooms with the student staff
  6. Assist in the preparation of various publications about residence life for students, parents, faculty, and staff
  7. Maintain and update inventory of all residence life equipment and furnishings in the residence hall
  8. Assist in the selection of professional and student staff; assist in training and evaluation of office personnel; make recommendations for appointments and other personnel actions
  9. Coordinate maintenance/repair requests for the buildings and oversee off campus vendors providing maintenance and/or other services to the buildings; report needed repairs to custodial or maintenance staff
  10. Coordinate assessment initiatives to determine student perceptions of residence life
  11. Attend regular staff meetings with enrollment management and student life, dean of students, assistant dean of students, director of residence life, associate director of residence life, and residence life office
  12. Assist in making necessary physical and policy arrangements in emergency occupancy overflow situations
  13. Regularly utilize MAP-Works in support of student success
  14. Support and attend university events and programs
  15. Serve on committees as assigned
  16. Other duties as assigned by the director of residence life or designee


  1. Oversee the residential curriculum within the buildings to meet the set expectations and support student needs
  2. Manage and complete all tasks associated with assigned secondary assignment
  3. Assist in the coordination and supervision of the specialty housing communities within the residence halls
  4. Develop a living/learning environment based upon departmental initiatives and relevant theories
  5. Support the activities of the Community Councils & Residence Hall Association.
  6. Assist in long range planning and assessment of the programmatic and community aspects of the residence halls
  7. Coordinate summer conference programs in the residence halls
  8. Conduct necessary building meetings for students
  9. Encourage systems of student self-governance within the residence halls

Student Conduct:

  1. Serve as a hearing officer for the halls, and adjudicate cases as assigned by student conduct and mediation
  2. Preserve order within the halls by enforcing policies; coordinate with university police and other offices as needed
  3. Ensure compliance with university, local, and state policies regarding alcohol and drugs

Other Duties:

  1. Advise individuals and groups of students on specific residence hall concerns
  2. Evaluate crisis and emergency situations and alert university police and other college offices
  3. Serve on-call as scheduled and coordinate coverage during brief absences of others
  4. Counsel individual students regarding personal concerns and issues
  5. Responsible for appropriate and efficient referrals and for the safety and welfare of students
  6. Represent the department/university at professional meetings
  7. Provide back-up support to other staff assistants in cases of illness, vacation, or emergency; provide and coordinate per-arranged coverage for, by and with other residence life personnel
  8. Make recommendations regarding residence facilities for handicapped students and ensures compliance of residence hall with Section 504 of the Rehabilitation Act of 1973
  9. Demonstrate sensitivity to students, faculty and staff of varying racial, ethnic, religious, gender, sexual orientation, cultural, disability, socioeconomic backgrounds, and learning styles
  10. Serve as a role model and mentor for students as appropriate
  11. Assist with office projects and initiatives as assigned by the director of residence life or designee


Required Qualifications:

  1. Master's degree in student affairs or related field
  2. Relevant student housing/residence life experience with two or more years of live-in experience as a professional staff member
  3. Experience working independently, as well as on a team; demonstrated ability to work collaboratively with a broad range of internal and external constituents including students, employers, alumni, faculty, and staff
  4. Demonstrated ability to exercise good judgement and react calmly and effectively in emergency situations
  5. Demonstrated commitment to issues of diversity and success in creating inclusive communities
  6. Experience with and knowledge of student leadership and RHA organizations
  7. Strong time management and problem solving skills; ability to organize, prioritize and complete multiple tasks simultaneously with close attention to detail in order to meet deadlines
  8. Possess good planning, administrative, supervisory, and budget-management skills
  9. Excellent written oral and interpersonal communication skills  

Preferred Qualifications:

  1. 2-3 years of student and/or supervisory experience
  2. Familiarity with social media channels and a high degree of comfort with using technology to communicate and share information
  3. Previous student conduct experience
  4. Proficiency using Microsoft Office Suite

Working Conditions:

Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities.

Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting and standing, keyboarding and interaction with computer equipment; Occasional bending, reaching, lifting, pushing and pulling up to 10 pounds. 


Willingness and ability to work evenings and weekends.


Special Instructions to Applicants:

Please apply online and attach resume and cover letter.


Employment is contingent upon a completed background and CORI check satisfactory to the university. Internal candidates are not subject to background check.


EEO Statement:

Salem State University is an equal opportunity/affirmative action employer. Persons of color, women and persons with disabilities are strongly urged to apply.  


Please Note: If there is no application deadline associated with a position, it may come down at any time. Once a posting is removed, additional applications will not be accepted.


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